Call Center Jobs
Saturday, September 6th, 2008
by admin
Experience: 0 - 5 Years
Location: Pune
Education: Any Graduate
Industry Type: BPO / ITES / CRM / Transcription
Functional Area: ITES / BPO / KPO, Customer Service, Ops.
Job Description:
- Roles and Responsibilities: Provide prompt and quick resolutions to customer quires.
- Skill & Job Requirements: Working knowledge of PCs e.g. MS Office with reasonable keyboard skills Knowledge of Desktops, Generic understanding of customer service Excellent spoken English and reasonably good written communication skills Excellent listening skills Team player Reasonable analytical skills
Desired Profile:
- Skills: Responsible for customer service,Turnaround within set time frames,Minimize customer dissonance, Optimize charge out and cost per transaction. Monitor customer satisfaction levels and participate in developing improvement plans. Implementation of new negotiated facilities services and programmes. Ensure accurate documentation of customer profiles. Handle written customer correspondence on behalf of operations. Communicate with operations staff on client issues, policy change etc. Maintain customer and vendor databases.
- Area of expertise: Operations
Company: Wipro BPO Solutions Ltd
Contact Person: Clinton Mathanda
Contact Email: tanaya.wipro@gmail.com
Contact Telephone: 0091-020-30483111
Website Link: http://careers.wipro.com
About Wipro BPO:
Wipro BPO (Division of Wipro Ltd) is one of the largest Integrated IT BPO Company in India and amongst the top 3 Offshore Service Providers in the World. WBPO is one of the fastest growing Business Units in Wipro.With 19,000 + employees across 7 locations in India and 2 offices in Romania and Shanghai, WBPO specializes in diverse services across industries that span Technical Helpdesk, Customer Relationship Management, Finance & Accounting, Knowledge Processing, Procurement and Human Resources Service.
APPLICATION: Apply Here through Naukri India
Wednesday, August 20th, 2008
by admin
Job Description:
- Acquire knowledge on HSBC products and procedures.
- Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.
- Manage work for quality and ensure compliance with audit requirements.
Desired Profile:
- Excellent English communication skills.
- Ability to interpret and handle complex numerical data.
- Excellent interpersonal and negotiating skills.
- Good keyboard skills.
- Flexibility to work in shifts.
Experience Required: NO
Location: Hyderabad, Secunderabad
Education: Any Graduate - Any Specialization
Industry Type: BPO, ITES, CRM, Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Company: HSBC Electronic Data Processing India Pvt Ltd
Website: HSBCGlobalResourcing.com
Date of Interview: 24th August 2008
Timings: 10:00 AM - 5:00 PM.
Venue:
HSBC Electronic Data Processing India Pvt. Ltd.
Banjara Hills, Road No: 10, Babukhan Chember
Hyderabad (Near City Center)
Contact Person(s): Shailaja, Amit, Sudhir, Anirudh.
Contact No(s): 040 - 39802555 (Extn: 3863, 2179, 2196, and 3651)
Application: Apply Here through Naukri and short listed candidates will be called for the Interview.
Monday, August 18th, 2008
by admin
Job Description:
- Inbound customer support
- Banking
- US Shift
Expected Profile:
- Excellent Communication is a must
- Graduation is a must
- Age limit- 32
- International calling experience will be an added advantage
- Flexible to work in us shifts
Experienced Required: NO
Location: Chennai
Industry: BPO, ITES, CRM, Transcription
Salary: INR 2.0 - 3.25 lacs p.a (14000 + Incentives for freshers)
Company Information:
Company: TeamLease Services Pvt Ltd
About TeamLease: TeamLease Services Pvt Ltd (TeamLease) is India’s Largest Temping Company providing a range of Staffing Solutions to its client partners and is also the largest Temping Company. Established in 2002, TeamLease currently employs over 65000 Associates across industries and functions in over 450 locations.
Contact Person: Balaji
Contact Email: balaji@teamlease.com
Contact Phone: 9994117335
Website: Teamlease.com
Application:
- Apply Through SMS: SMS: Name/Edu/Current company/Experience/Location (whatever applicable) to 9994117335 OR
- Apply Here though Naukri
Monday, August 18th, 2008
by admin
Important Note: Opening for Local (Mumbai, Pune & Bangalore) Candidates Only
Job Profile:
- Customer Service Representative: Answering and Solving customer’s queries on voice with different Inbound & Outbound Domestic / Banking / Airline / Semi-Tech processes. Salary between 1.50 lacs to 4.00 lacs p.a + incentives, Good communication skills in English is a must with Basic Computer knowledge and between the age group of 18 to 45 years. Graduate / Undergraduate & External students in any stream. Experienced candidates will get better offers. UK / US & Australian shift available.
- Technical Support Representative: Answering and Solving customer’s technical queries - Inbound Voice Process related to Basic hardware, Desktop related, operating system and Troubleshooting. Salary between 1.50 laces to 4.00 laces p.a, Good communication skills in English is a must and between the age group of 18 to 45 years. Graduate / Undergraduate & External students in any stream. UK / US & Australian shift available.
Experience Required: NO (Fresher Graduate)
Education: Any graduate
Job Category: Call Centre, BPO, Customer Service, Hotels, Restaurants
Job Location: Bangalore, Mumbai
Company Information:
Company: K10 Technologies Pvt Ltd
About K10: K10 is the largest recruitment and training consulting company having placed over 50,000 candidates in lucrative jobs with top MNCs across the customer service industry pan india in just over 5 years.
Application: Apply Here through MonsterIndia
